What Is VoIP? Why Is it Useful for Your Business?
VoIP stands for “Voice Over Internet Protocol”. This is any phone service that uses broadband instead of traditional phone lines. The most popular VoIP based phone service is Skype, but there are many more available. If VoIP sounds like something you want at your business, but aren’t sure about how it works or which service to use, keep reading.
VoIP phones and systems are often used by entrepreneurs to reduce the costs of telephone services. This is done by transferring traditional phone calls over the internet, allowing businesses to bypass use of the regular telephone networks and their associated charges for international phone calls.
VoIP is an efficient technology that has grown in use over the last decade. Businesses that use the internet to communicate with customers find VoIP invaluable because it allows them to keep in touch without paying land line rental or long distance charges.
Business VoIP systems can easily be integrated with other state of the art technologies such as video conferencing and virtual presence.
VoIP line rental can be a much cheaper alternative to a traditional land line phone. Many internet service providers now offer VoIP as an add-on to broadband internet services. Telecom providers such as BT and Talk offer v/m/b packages which include a choice of local and national UK landline numbers.
Choosing the right VoIP provider
The next step is to choose the right VoIP provider for your business. There are several providers that offer services, but not all of them are suitable for your needs.
In the next paragraph, using best business VoIP and internet phone systems we can mention a few providers that are widely used. Then, you can list several of them with a juxtapose
- Hosted PBX
- SIP Trunking
- Ring Central
Skype is the most popular VoIP based phone system with millions of users. It’s easy to use and inexpensive, but only works with Skype contacts. This makes it ideal for families or small businesses with a limited number of users.
2. Hosted PBX
Hosted PBX is the most secure and reliable types of VoIP phone service. It’s good for businesses that require the extra security. The downside is that they tend to cost more than most other phone services.
3. SIP Trunking
SIP trunking is an inexpensive, but less secure option. This type of VoIP phone service can be used by large enterprises, but not by smaller businesses. It’s also not the best choice if your company needs high uptime and reliability, since it doesn’t have built-in redundancy.
Nextiva is a leading provider of cloud-based business telephony solutions for small to medium sized businesses and is rapidly emerging as one of the best business VOIP and internet phone systems. The company was founded in 2006 by a group of engineers with a mission to design the best, most reliable Phone system. It has been ranked in the top ten providers of phone systems for small businesses since 2010 when it was founded.
In 2011, Nextiva brought out a new business VOIP and internet phone system for customers to use. This Phone system was a cloud-based system which meant it used the internet for call routing instead of physical, onsite servers. This made it very reliable and scalable. This also meant customers could access their account online, set up their service and make changes to their service without having to contact Nextiva directly. This feature made it much easier for customers to manage their own service. However, this system also meant that Nextiva had to provide the customer with a stable and fast internet connection which would support the users of this system.
5. Ring Central
Ring Central is a service that offers PBX systems for businesses. It can be accessed from your computer or through the Ring Central app on your phone. The app has a five star rating on both iPhone and Android phones. Phone calls can be made from the phone service to individual people or to groups of people. Ring Central also offers business class faxing, voice mail, conferencing, and cloud storage with the service.
GoToConnect is a top option for internet-based phone systems. By partnering with businesses like GoToMeeting, GoToMyPC, and GoToWebinar, the company offers businesses the ability to connect with clients in new and innovative ways. GoToConnect offers one phone number that rings through to all the staff members, as well as voice mail, conference lines and direct inward dialing. In addition, the company offers a technology solution for businesses looking to add texting or third-party app integration to their phone service.
Vonage is a business phone service that uses internet protocol (IP) to make calls, and can operate alongside cellular phones. The company’s main claim is that you can call anywhere in the U.S. with “no contracts, no hidden costs, and no per-minute charges”.
VoIP Advantages and Disadvantages
- Reliable and scalable for high call volume business
- Price – as you use the phone service as and when you need it, there are no monthly rental charges or minimum call volumes
- VoIP phone systems require high speed internet to run
- Not all VoIP systems offer caller ID, answerphone functions and other services you might need for your business
- Quality of phone service may vary as you use the VoIP system over an internet connection, instead of a traditional land line
- Quality of service may vary according to internet connection speeds and bandwidth
How to Choose the Right VoIP System
The VoIP market has been rapidly expanding in the past few years. There are a multitude of business VoIP and internet phone systems available, with new systems seeming to pop up every day. This can make it difficult for a business to choose the right VoIP system.
There are several ways that a business can choose the right VoIP system.
- The first thing to do is decide upon how many phone lines the business needs. The more phone lines the business needs, the more expensive the system will be.
- The next step is to establish a budget for telephone service.
- The business should then research the various VoIP systems that are within their price range, and determine which system best meets their needs.
- After selecting the VoIP system that is preferred, the business can then set up an account with a VoIP provider in order to get started.
- The last step is to purchase phones that are compatible with the VoIP system.
Choosing the right VoIP system for a business is an important decision. By following the steps outlined above, a business will increase their chance of choosing the right VoIP system for their company.
Overall, a VoIP solution is a cost effective option that should save companies money long term. It will save the company on phone expenditures and it will be more convenient to use. For these reasons, a VoIP solution is the best business phone solution for most companies that do not need to use a standard landline phone.
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